Introduction

VOS Systems, Inc., a US Delaware corporation located at 304 W University Ave, Gainesville, FL 32601, USA (“VOS”, “Company”, “we”, “us”, or “our”) respects the privacy of all who utilize our products and services, and we are committed to protecting that privacy through our compliance with this Privacy Policy (“Policy”). This Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

We build a range of IoT products and services designed to streamline how industries manage their business, providing efficient, data-driven results that help maximize ROI and downsize loss. Our products and services include CoRe™ Connected Resources devices and platforms, PSD Personal Safety Devices, Panic Buttons, Scout® Mobile Asset Tracking devices and platforms and AlertTrace® Electronic Contact Tracing devices and platforms (“CoRe”, “Scout”, “Devices”, or “System”).

This Policy describes the types of information we may collect from users and our practices for collecting, using, protecting and disclosing that information.

This Policy applies to information we collect:

• When you visit any of our websites: www.vosIQ.com, https://app.corevos.com, www.ScoutVOS.com or (“Websites”).

• Via the wearable devices or other equipment that are part of our System (“Devices”).

• Through our data gateways/hubs (“Hubs”) which collect data from our Devices and transmit the data to cloud-based servers.

• Through any servers we utilize that store System-related data and which are controlled by VOS (“VOS Servers”).

• Through our mobile and desktop applications (“VOS Apps”), which provide dedicated non-browser-based interaction between users and the System-related data stored on our VOS Servers or on private servers provided by the VOS customer companies or organizations who are users of the System.

• When VOS customer companies or organizations register the Devices via our VOS Apps.

• When users interact with our advertising on third-party websites and services, if those applications or advertising include links to this Policy.

• In e-mail, text and other electronic messages between users and our Websites or VOS Apps.

• Through our VOS dealers or distributors.

• When anyone interacts with us in another way – for example, contacting us with an inquiry.

This Policy outlines our policies and practices regarding personal information (information relating to individuals who can be identified) and how we will treat it. This Policy may change from time to time (see Changes to our  Privacy Policy section below), so please check the Policy periodically for updates. If any questions arise about the meaning or interpretation of this Policy, the English-language version of this Policy is the official text.

Information We Collect and How We Collect It

Our Systems are designed to protect the personal information of individuals who are wearing our Devices or using our System:

• No personal identifying information (“Personal Information”) is stored on the Devices and no Personal Information is transmitted by or stored in the System other than Personal Information which a company or organization which is utilizing the System chooses to include in either the VOS Server or a server under direct control of that organization.

• Specifically, the Devices do not store or transmit Personal Information that can identify age, gender, movement, location, language preference, expertise, date of birth; health data, and/or information about internet connections or social media contacts or details.

Information Users Provide to Us

We collect information provided to us by those who choose to interact with us via our Websites or when dealing with VOS (“User-Provided Information”), including:

• Information that you provide by making an inquiry.

• In the event that you contact us, we maintain records and copies of your correspondence (including e-mail and other electronic messages).

• Responses to surveys that we might request for research purposes.

• Search queries on our Websites.

Usage Details, IP Addresses, Cookies and Other Technologies

As you navigate through and interact with our Websites, we may automatically collect certain information about your equipment, browsing actions and patterns, including:

• Details of your visits to our Websites, including traffic data, location data, logs and other communication data and the resources that you access and use on our Websites.

• Information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect in this way is anonymous. It is aggregated into statistical data to help us improve our Websites and to deliver a better and more personalized service by enabling us to:

• Estimate our audience size, browser statistics, popularity of content and usage patterns.

• Speed up your searches.

• Recognize you when you return to our Websites.

The technologies we use for this automatic data collection may include: 

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. In some jurisdictions, we are not permitted to send cookies to the browser of a user without the prior consent of the affected user. In this case, we will seek such consent. The remainder of this section assumes that either the use of cookies is not restricted by applicable law, or if it is restricted that the individual has explicitly consented to the use of the cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.

We do not collect User-Provided Information automatically, but we may tie this information to User-Provided Information about you that we collect from other sources or you provide to us, in which case we will process such User-Provided Information in accordance with the remainder of this Policy.

Third-party Advertiser Use of Cookies and Other Tracking Technologies

Some advertisements on our Websites and the advertisements and offers on our Websites are served by thirdparty advertisers, ad networks, and ad servers. Additionally, some of the applications accessible from, or on, our Websites may be owned by third parties. These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about our users. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or offer on our Websites or at our dealers or distributors, you should contact the responsible advertiser directly. For information about how you can opt out of receiving targeted advertising from these providers, see Choices About How We Use and Disclose Your Information section below.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any User-Provided Information for the following legitimate business purposes:

• To present our Websites and its contents to you.

• To provide you with information, products or services that you request from us.

• To offer and fulfill our core business purposes which include:

 Fulfilling VOS’s obligation to VOS owners

 Financial processing

 Communicating key organizational messages

 Supporting programs and organizations using VOS

 Complying with any legal obligations

• To fulfill any other purpose for which you provide it.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to our Websites or any products or services we offer or provide though it. 

• To allow you to participate in interactive features on our Websites.

• To store information about your preferences, allowing us to customize our Websites according to your individual interests.

• In any other way we may describe when you provide the information.

• For any other purpose where we have your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. VOS will not sell or trade any data collected on or by the System.

Disclosure of Your Information

Please note that we may still use any aggregated and de-identified information that does not identify any individual and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may disclose User-Provided Information that you provide as described in this Policy:

• To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep User-Provided Information confidential and use it only for the purposes for which we disclose it to them.

• To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep User-Provided Information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information section below.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• With your consent.

We may also disclose your User-Provided Information:

• To comply with any court order, law or legal process, including to respond to any government or regulatory request.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of VOS, dealers or distributors. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the User-Provided Information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. 

• Disclosure of Your Information for Third-Party Advertising. We do not share your User-Provided Information with unaffiliated or non-agent third parties for promotional purposes without your consent, but if you have previously consented and want us to no longer share your User-Provided Information with unaffiliated or non-agent third parties for promotional purposes, you can send us an e-mail stating your request to Support@VOSiq.com.

• Promotional Offers. If you do not wish to have your contact information used by VOS to promote our own or third parties’ products or services, for some third parties’ products or services you can opt-out by sending us an e-mail stating your request to Support@VOSiq.com. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions.

Do Not Sell

VOS will not sell, trade or share User-Provided Information, including their name, phone number, email, or physical address with non-VOS third parties nor will it send mailings on behalf of other unrelated organizations. This policy applies to all information received by VOS, both online and offline, as well as any electronic, written or oral communication. VOS occasionally uses third-party vendors to manage and process your information. These vendors are bound by strict confidentiality agreements. Accessing and Correcting Your Information You may also send us an e-mail at Support@VOSiq.com to request access to, correct or delete any User-Provided Information that you have provided to us. We cannot delete your User-Provided Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you delete your User Content from the Websites, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other Websites users. Proper access and use of information provided on our Websites, including User Content, is governed by our Terms of Use, although for EU/EEA based individuals this does not prejudice your mandatory rights under EU Protection Law (see EU Privacy Notice below).

Children Under the Age of 16

Our Websites is not intended for children under 16 years of age. No one under age 16 may provide any UserProvided Information to or on our Websites. We do not knowingly collect User-Provided Information from children under 16. If you are under 16, do not use or provide any information on our Websites or on or through any of its features/register on our Websites, make any purchases through our Websites, use any of the interactive or public comment features of our Websites or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received User-Provided Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at Support@VOSiq.com.

California Privacy Rights

The California Consumer Privacy Act (CCPA) provides California consumers with the right to request access to their personal data, additional details about our information practices and deletion of their personal data (subject to certain exceptions). California consumers also have the right to opt out of sales of personal data, if applicable. We describe how California consumers can exercise their rights under the CCPA below. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing written materials demonstrating that you have granted the authorized agent power of attorney. Please note that if an authorized agent submits a request on your behalf, we may need to contact you to verify your identity and protect the security of your personal data. We will not fulfill your CCPA request unless you have provided sufficient information for us to reasonably verify you are the consumer about whom we collected personal data. We will not discriminate against you if you choose to exercise your rights under the CCPA.

You may request, no more than twice in a 12-month period, access to the specific pieces of personal data we have collected about you in the last 12 months. You may also request additional details about our information practices, including the categories of personal data we have collected about you, the sources of such collection, the categories of personal data we share for a legitimate business or commercial purposes, and the categories of third parties with whom we share your personal data. You may make these requests by contacting using the contact information provided below in the “Contact Information” Section. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.

You may request, no more than twice in a 12-month period, transportable copies of your personal data that we have collected about you in the last 12 months. You may make these requests by contacting using the contact information provided below in the “Contact Information” Section. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.

You may request that we delete the personal data we have collected about you. Please note that we may retain certain information as required or permitted by applicable law. You may make these requests by contacting us using the contact information provided below in the “Contact Information” Section below. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.

Data Security

We will only retain User-Provided information

We have implemented reasonable administrative, physical, and electronic measures designed to secure your User Provided Information from accidental loss and from unauthorized access, use, alteration and disclosure. All UserProvided Information you provide to us is stored on password-protected databases on our secure servers behind firewalls and we use Secure Sockets Layer (SSL) to ensure that the transmission of sensitive data for payments and contributions is encrypted and appropriately safeguarded. We train our employees on the importance of information security and focus specifically on practices for protecting against unauthorized disclosure of personal data. We have a documented incident response plan for acting upon events that violate VOS’s security or privacy policies, should they occur, and this plan is reviewed and updated on an ongoing basis.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. Passwords registered with our Websites are encrypted to ensure protection against unauthorized access to your User-Provided Information. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of our Websites. The information you share in public areas may be viewed by any user of our Websites. Should you think your account or password has been compromised, please notify us immediately.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your User-Provided Information, we cannot guarantee the security of your User-Provided Information transmitted to our Websites or over any public network. Any transmission of User-Provided Information is at your own risk. Without prejudice to any mandatory legal obligations to which we may be subject, we are not responsible for circumvention of any privacy settings or security measures contained on our Websites.

Payment

We use outside service providers to facilitate payments on the Websites and to perform functions on our behalf associated with all processing of payments. Such third party providers may include but are not limited to Stripe. These third parties may have access to your information as needed to perform their functions, but they may not use it for any other purpose.

Changes to Our Privacy Policy

VOS may change, add, modify or remove portions of this Policy at any time, which shall become effective immediately upon posting on this page. The date the Policy was last revised is identified at the bottom of the page. It is your responsibility to review this Policy for any changes. By continuing to use our Websites and System, you agree to any changes in the Policy.

EU Privacy Notice

If you are a resident of the European Union (EU) or European Economic Area (EEA) this privacy notice provides details of the personal data we collect, what we do with it, who it might be shared with and how you might access it.

1. What we do with your personal data

If you are an EU or EEA resident and VOS knowingly collects your Personal Information or User-Provided Information (also called ‘personal data’), we will do so in accordance with applicable laws that regulate data protection and privacy. This includes, without limitation, the EU General Data Protection Regulation (2016/679) (‘GDPR’) and EU member state national laws that implement or regulate the collection, processing and privacy of your personal data (together, ‘EU Data Protection Law’). This Policy also provides information on your legal rights under EU Data Protection Law and how you can exercise them.

2. How we process your personal data

We process personal data only for the legitimate business purposes for which they are collected. The purpose is dependent on whether you use only our website, or additionally, our services. If you use our services you required to enter into a contract and we as a processor may have access to personal data for the provision of the service and performance of the contract. If you visit our website or make an inquiry about our services we may use your personal data for marketing and communications, but that will only occur in the case we have your consent or another legal justification for doing so. We process and retain personal data for the following purposes and using the following legal basis.:

• To present our website and its contents to you, including any interactive website features such as website customization, based upon you granting us consent.

• To provide you with information about our products or services that you request from us prior to entering into a contract or business relationship.

• To offer and fulfill our core business services based upon a contract to fulfill the service which includes:

o Fulfilling VOS’s obligation to VOS owners o Financial processing, including billing and collection.

o Communicating key organizational messages, such as changes to our products or services

o Supporting programs and organizations using VOS

o Complying with any legal obligations

VOS has a data retention policy (which we may make available on request) that sets out the different periods we may retain personal data. The criteria for retention and disposal periods are based on the purpose for which we process data. Any personal data that we no longer need for its purpose, will be disposed of and/or anonymized so you can no longer be identified from it.

3. What personal data is collected

The personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our webpages, your browser type and settings, your operating system, the last page you visited, the data transmitted and the access status, and your IP address.

If you use our services, personal data is required to fulfill the requirements of a contractual or service relationship, which may exist between you and our organization including:

• Information that you provide by making an inquiry.

• Records and copies of your correspondence (including e-mail and other electronic messages).

• Responses to surveys that we might request for research purposes.

• Search queries on our Websites.

4. Website usage Details, IP Addresses, Cookies and Other Technologies

As you navigate through and interact with our Websites, we may automatically collect certain information about your equipment, browsing actions and patterns, including:

• Details of your visits to our Websites, including traffic data, location data, logs and other communication data and the resources that you access and use on our Websites.

• Information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect in this way is anonymous. It is aggregated into statistical data to help us improve our Websites and to deliver a better and more personalized service by enabling us to:

• Estimate our audience size, browser statistics, popularity of content and usage patterns.

• Speed up your searches.

• Recognize you when you return to our Websites. The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. In some jurisdictions, we are not permitted to send cookies to the browser of a user without the prior consent of the affected user. In this case, we will seek such consent. The remainder of this section assumes that either the use of cookies is not restricted by applicable law, or if it is restricted that the individual has explicitly consented to the use of the cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.

We do not collect User-Provided Information automatically, but we may tie this information to User-Provided Information about you that we collect from other sources or you provide to us, in which case we will process such User-Provided Information in accordance with the remainder of this Policy.

5. Direct Marketing

If VOS engages in direct marketing communications to individuals in the EU/EEA regarding its services and/or events which may be of interest, this will be done in accordance with EU GDPR. Where we contact individuals for direct marketing purposes by SMS, email, fax, social media and/or any other electronic communication channels, it will only be with the individual’s consent or in relation to similar services to services that the individual has purchased (or made direct enquiries about purchasing) from VOS before.

Individuals are also free to object or withdraw consent to receive direct marketing from us at any time, by using appropriate opt-out mechanisms provided in the campaigns or by contacting us at support@VOSiq.com

6. Personal data processed by the VOS Devices

The VOS Devices are designed to protect the personal data of individuals who are wearing an AT Device or using our System. No personal identifying information (“Personal Information”) is stored on the AT Devices and no Personal Information is transmitted by or stored in the System other than Personal Information which the client which is utilizing the System chooses to include. Specifically, the Devices do not store or transmit Personal Information that can identify age, gender, movement, location, language preference, expertise, date of birth; and/or information about internet connections or social media contacts or details.

7. Disclosing your personal data to third parties

To maintain and improve our services, your personal data may need to be shared with or disclosed to service providers, other Controllers or, in some cases, public authorities. We may be mandated to disclose your personal data in response to requests from a court, police services or other regulatory bodies. Where feasible, we will consult with you prior to making such disclosure and, in order to protect your privacy, we will ensure that we will disclose only the minimum amount of your information necessary for the required purpose.

VOS and its sub-processors will process personal data solely in accordance with data processing agreements that ensure compliance with the EU GDPR. Only such data processors will be used who can guarantee that adequate safeguards are put in place by them to protect the personal data they process on our and our VOS customer companies’ or organizations’ behalf.

We will not routinely disclose personal data to third parties without informing you of the disclosure. The exceptions are in relation to legal proceedings or where we are legally required to do so and cannot tell you (such as a criminal investigation). We always aim to ensure that your personal data is only used by third parties we deal with for lawful purposes and who observe the principles of EU Data Protection Law.

Data export outside the European Union

If you are a member or individual contact of a VOS customer company or organization, your personal data may be transferred from the EU/EEA to VOS servers in the United States or to VOS customer company or organization servers in the United States.

To safeguard personal data received from the EU/EEA, such personal data transfers are only allowed to the US or other third countries under an approved contract or appropriate mechanism which is legally authorized under EU GDPR.

8. How do we look after personal data?

We limit the amount of personal data collected only to what is fit for the purpose, as described above. We restrict, secure and control all of our information assets against unauthorized access, damage, loss or destruction; whether physical or electronic. We retain personal data only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal data for historical or statistical purposes we ensure that the personal data cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal data.

9. Your personal data rights

You have the right to request access to any of your personal data we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.

If you would like to make a request to see what personal data of yours, we might hold. You may make a request by emailing us at support@VOSiq.com

Where you have previously given your consent to process your personal data, you also have the right to request that we port or transfer your personal data to a different service provider or to yourself, if you so wish.

Where it may have been necessary to get your consent to use your personal data, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.

You have specific rights regarding the international transfer of your personal information:

• Right to Information: You have the right to obtain information about:

• The specific countries or international organizations to which your data is transferred

• The adequacy decision or appropriate safeguards relied upon for the transfer

• A copy of the safeguards used (such as Standard Contractual Clauses), unless they contain trade secrets or other confidential information

• Right to Object: You may object to the processing of your personal information when it involves transfer to a third country, particularly if you believe the transfer does not provide adequate protection for your data.

• Right to Lodge a Complaint: If you believe that transfers of your personal information violate applicable data protection laws, you have the right to lodge a complaint with:

• Your local supervisory authority in the EU/EEA

• The Information Commissioner’s Office (ICO) if you are in the UK

• The supervisory authority in the country where the alleged infringement occurred

10. Supervisory authority

If you make a request and are not satisfied with our response or believe that we are illegally processing your personal data, you have the right to complain to contact our EU representative or the Office of the Information Commissioner in the United Kingdom.

Our contact information

VOS Systems Inc., 304 W. University Ave., Gainesville FL 32601, United States.

Email: Support@VOSiq.com

Telephone: +1 (855) 631-6541

– Last modified: April 2026 –